Privacy Policy

Privacy Policy

Effective Date: 4/3/2025
Last Updated: 4/3/2025

Welcome to Desktop Call! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use Desktop Call (the “Software” or “Service”).

By using Desktop Call, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Account Details – Name, email address, and company details when registering.
• Contact Information – If required, you may provide contact details for directory purposes.
• Support Requests – Any details you provide while contacting support.

1.2 Information Collected Automatically

• Device & Usage Data – Operating system, application version, and log data.
• Call Logs (Non-Personalized) – Time and duration of calls for internal analytics.
• Crash Reports & Performance Metrics – To improve system stability and efficiency.

1.3 No Sensitive Data Collected

We do not collect personal messages, call recordings, passwords, or financial information.

2. How We Use Your Information

We use the collected data to:
✅ Enable Core Features – Provide seamless call notifications and an employee directory.
✅ Improve User Experience – Analyze performance and enhance usability.
✅ Enhance Security – Detect and prevent fraud, unauthorized access, and technical issues.
✅ Customer Support – Respond to queries and troubleshoot issues.

3. How We Protect Your Data

We take strong security measures to safeguard your data:
🔹 Encryption – All communication is encrypted to prevent unauthorized access.
🔹 Access Controls – Only authorized users can access the employee directory and call system.
🔹 Data Minimization – We collect only what is necessary and do not store sensitive data.

4. Sharing & Disclosure of Information

We do not sell, rent, or trade user data. We may share information in the following cases:

• Legal Compliance – If required by law or regulatory authorities.
• Business Operations – With service providers who help maintain our system (e.g., cloud storage, analytics).
• Company Changes – If Desktop Call is merged or acquired, data may be transferred under privacy safeguards.

5. Your Privacy Rights

You have the right to:
📌 Access Your Data – Request details of the information we store.
📌 Correct Information – Update or modify any incorrect details.
📌 Delete Your Account – Remove your data upon request (except where legally required).

For any privacy-related requests, contact us at [Insert Contact Email].

6. Third-Party Services

Desktop Call does not integrate with third-party advertising services. However, we may use analytics tools for internal improvements. These services comply with data protection standards.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or within the application. Please review this policy regularly.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please reach out to us at:

📧 Email: developerdalpat@gmail.com
🌐 Website: https://g-bytes.in